Privacy Policy

At AirBorne Jackets, we are committed to placing customer privacy first. To ensure a secure and reliable shopping experience, we build a trustworthy environment for you, and this is the motive of our website. We aim to provide you with a platform where you can shop and roam freely without any obstacles or concerns about your privacy. 

Our highly skilled professionals and a dedicated team ensure the highest level of protection for your data. We are obliged to ensure that no sensitive data gets leaked from our side.

What’s the reason to collect buyers’ information?

When you shop from our website, you are required to share some of your personal details for secure and seamless order processing. Those details include your Name, Email Address, Phone Number, Account details, Postal Address, and Residential Address. By using those details, our team will confirm your order and identity, and then deliver the desired product, ensuring the best service and quality.

Where do we use the details of our customers?

We use your details to confirm and proceed with your order securely. Once your order is confirmed, we will send you a confirmation email to your given email address. To deliver your product to your home, we need your residential address. To get in touch with you if we encounter any problem in delivery, we need your phone number. Moreover, to process the order, your account details will be required during checkout for secure transactions. 

Do we still need to log in to your website while browsing?

No, if you are not shopping and just roaming around the site for the latest trends, you do not have to log in to our website or share any information. You can freely browse our site and stay updated with new ideas and what’s in fashion without any complications. 

What are cookies? Why do we collect them?

Cookies are those small chunks of text sent to your browser by a website you are using. Our website collects cookies and uses them to give a better experience. It helps us to keep track of your activity and, with the help of that collected data, we provide you with better results of your search at pace. 

Do we sell out your personal information?

We do not sell, rent, or lease your data, nor do we grant access to anybody to your personal data. According to our privacy policy, we are not allowed to misuse your data. When we collect it, we keep it all secure and just use it to deliver your product. Other than that, after the successful delivery process, we do not keep your sensitive data any longer and discard it. 

Is your data protected?

Yes, it is fully protected. Where the evaluations of the technologies have allowed us to have access to the data, it has also allowed us to keep that secure and private by applying codes and security methodologies. Our team has built a website that will keep your private data encrypted, and no one can have access to it. 

Most of the customers have concerns about the transaction process. They raise the question of whether their transaction is safe or not. We ensure all your transactions and the sensitive details that you provide for transactions are protected through the Secure Server Layer (SSL). Whatever information you provide is transferred through this Secure Server Layer (SSL) and converted into the payment gateway provider’s database. 

What information do we retain even after the completion of delivery?

After the successful completion of the delivery of your product, we discard all your information except your name, email address, and your product purchasing history. We use this information to keep you updated with all new sales, deals, and discounts on our site. We also use your email address to provide you with the voucher codes and gift cards so that you can get some more exclusive and additional discounts. 

Changes in our policy:

Everything needs to be upgraded over time, and just like this, our privacy policy also needs to be upgraded for the betterment of our users. So, according to new market trends, we make changes in our policy, or sometimes we completely change the entire policy. It is to inform you that we retain all the rights to change our policy whenever we want. But every time we make any changes, they would just be for the ease of our customers. So before purchasing the new products, we would like you to review our Privacy Policy once and read it thoroughly to get updated.

Underage children protection policy:

All the gadgets are children’s favorite things, especially phones and tablets. When they watch parents shopping online and watching cute things, it fascinates them, and they also try to do the same. This results in difficulties in the form of heavy payments to parents. To keep the parents’ money safe, we have implemented the policy of the Children’s Online Privacy Protection Act (COPPA). By which any child under the age of 13 will not be allowed to place an order, and the methodologies of our servers will not accept the information provided by them. 

Contact information:

For further queries, you can directly contact our Customer Service Department by using our email address [email protected]